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Case file

Prepaid & gift cards

Complaint 3347640 Western Union

Explained
Product
Credit card or prepaid card · Gift card
Detail
Trouble using the card to spend money in a store or online
From
California 92078
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 20, 2019Complaint received
  2. Oct 2, 2019Sent to Western Union (43 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Western Union complaints about trouble using the card

ReceivedAboutIssueStateAnswerOn time
Oct 7, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineSDExplainedYes
Sep 8, 2026Prepaid & gift cardsTrouble using the cardProblem with direct depositARExplainedYes
May 8, 2026Prepaid & gift cardsTrouble using the cardTrouble using the card to send money to another personNYExplainedYes
Jun 10, 2024Prepaid & gift cardsTrouble using the cardTrouble using the card to spend money in a store or onlineNYExplainedYes
Jan 27, 2020Prepaid & gift cardsTrouble using the cardTrouble getting information about the cardMIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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