Case file
Mortgages
Complaint 3371761 SunTrust
Explained- Product
- Mortgage · Conventional home mortgage
- Filed by
- Postal mail · Servicemember
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 12, 2019Complaint received
- Sep 12, 2019Sent to SunTrust
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More SunTrust complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 25, 2020 | Mortgages | Trouble during payment process | CT | Fixed | Yes |
| Feb 9, 2020 | Mortgages | Trouble during payment process | NJ | Fixed | Yes |
| Feb 8, 2020 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Feb 6, 2020 | Mortgages | Trouble during payment process | MD | Fixed | Yes |
| Jan 30, 2020 | Mortgages | Trouble during payment process | NC | Explained | Yes |
| Jan 28, 2020 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Jan 27, 2020 | Mortgages | Trouble during payment process | - | Explained | Yes |
| Jan 24, 2020 | Mortgages | Trouble during payment process | NJ | Fixed | Yes |
| Jan 17, 2020 | Mortgages | Trouble during payment process | NE | Explained | Yes |
| Jan 8, 2020 | Mortgages | Trouble during payment process | CT | Fixed | Yes |
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