Case file
Mortgages
Complaint 3381851 SunTrust
Explained- Product
- Mortgage · Conventional home mortgage
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Sep 19, 2019Complaint received
- Sep 21, 2019Sent to SunTrust (2 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More SunTrust complaints about struggling to pay mortgage
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 18, 2020 | Mortgages | Struggling to pay mortgage | NC | Explained | Yes |
| Feb 17, 2020 | Mortgages | Struggling to pay mortgage | NC | Money back | Yes |
| Jan 26, 2020 | Mortgages | Struggling to pay mortgage | GA | Explained | Yes |
| Jan 3, 2020 | Mortgages | Struggling to pay mortgage | FL | Explained | Yes |
| Dec 31, 2019 | Mortgages | Struggling to pay mortgage | CA | Explained | Yes |
| Dec 29, 2019 | Mortgages | Struggling to pay mortgage | NC | Explained | Yes |
| Dec 29, 2019 | Mortgages | Struggling to pay mortgage | DC | Explained | Yes |
| Dec 5, 2019 | Mortgages | Struggling to pay mortgage | - | Explained | Yes |
| Dec 5, 2019 | Mortgages | Struggling to pay mortgage | GA | Explained | Yes |
| Dec 5, 2019 | Mortgages | Struggling to pay mortgage | MD | Explained | Yes |
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