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Student loans

Complaint 3385526 M. Richard Epps, P.C

Explained
Product
Student loan · Federal student loan servicing
Detail
Trouble with how payments are being handled
From
Virginia 23320
Filed by
Phone · Servicemember
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Sep 25, 2019Complaint received
  2. Sep 25, 2019Sent to M. Richard Epps, P.C
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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