Case file
Student loans
Complaint 3387500 National Credit Services
Explained- Product
- Student loan · Federal student loan servicing
- Detail
- Problem with customer service
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes it acted appropriately as authorized by contract or law
- Sep 26, 2019Complaint received
- Sep 26, 2019Sent to National Credit Services
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More National Credit Services complaints about dealing with your lender or servicer
| Received | About | Issue | State | Answer | On time |
|---|
| Oct 27, 2021 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | GA | Explained | Yes |
| Feb 16, 2021 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | NC | Explained | Yes |
| Nov 27, 2020 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | OK | Explained | Yes |
| Sep 25, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | GA | Explained | Yes |
| Mar 10, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | FL | Explained | Yes |
| Jan 30, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | CA | Explained | No |
| Jan 24, 2020 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | - | Explained | Yes |
| Jan 7, 2020 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | CA | Explained | No |
| Dec 31, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | CA | Explained | Yes |
| Dec 12, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | NY | Explained | Yes |
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