Case file
Mortgages
Complaint 3408971 SunTrust
Money back- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- Filed by
- Referral
- Company's answer
- Closed with monetary relief
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Oct 16, 2019Complaint received
- Oct 17, 2019Sent to SunTrust (1 day later)
- AnsweredClosed with monetary relief
Closed with monetary relief: the company paid money back or credited the account. The consumer's own description is not published with this record.
More SunTrust complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 25, 2020 | Mortgages | Trouble during payment process | CT | Fixed | Yes |
| Feb 9, 2020 | Mortgages | Trouble during payment process | NJ | Fixed | Yes |
| Feb 8, 2020 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Feb 6, 2020 | Mortgages | Trouble during payment process | MD | Fixed | Yes |
| Jan 30, 2020 | Mortgages | Trouble during payment process | NC | Explained | Yes |
| Jan 28, 2020 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Jan 27, 2020 | Mortgages | Trouble during payment process | - | Explained | Yes |
| Jan 24, 2020 | Mortgages | Trouble during payment process | NJ | Fixed | Yes |
| Jan 17, 2020 | Mortgages | Trouble during payment process | NE | Explained | Yes |
| Jan 8, 2020 | Mortgages | Trouble during payment process | CT | Fixed | Yes |
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