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Student loans

Complaint 3411515 Performant Financial

Explained
Product
Student loan · Federal student loan servicing
Detail
Can't temporarily delay making payments
From
Texas 77346
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Oct 20, 2019Complaint received
  2. Oct 20, 2019Sent to Performant Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Performant Financial complaints about struggling to repay your loan

ReceivedAboutIssueStateAnswerOn time
Aug 30, 2020Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanPAExplainedYes
Jun 29, 2019Student loansStruggling to repay your loanProblem lowering your monthly paymentsMDMoney backYes
Jun 28, 2019Student loansStruggling to repay your loanProblem lowering your monthly paymentsMDExplainedNo
Jun 14, 2019Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanTXFixedYes
Jun 13, 2019Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanMIExplainedYes
Nov 21, 2018Student loansStruggling to repay your loanProblem lowering your monthly paymentsCTExplainedYes
Jun 20, 2018Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanMAExplainedYes
Oct 19, 2017Student loansStruggling to repay your loanCan't temporarily delay making paymentsPAFixedYes
Apr 26, 2017Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanMIExplainedYes
Apr 24, 2017Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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