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Case file

Prepaid & gift cards

Complaint 3437962 UMB Financial

Explained
Product
Credit card or prepaid card · General-purpose prepaid card
Detail
Card company isn't resolving a dispute about a purchase or transfer
From
Nebraska 68154
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 14, 2019Complaint received
  2. Nov 20, 2019Sent to UMB Financial (6 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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