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Student loans

Complaint 3438002 Great Lakes

Explained
Product
Student loan · Federal student loan servicing
Detail
Problem lowering your monthly payments
From
Georgia 31419
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Nov 14, 2019Complaint received
  2. Nov 15, 2019Sent to Great Lakes (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Great Lakes complaints about struggling to repay your loan

ReceivedAboutIssueStateAnswerOn time
Nov 30, 2019Student loansStruggling to repay your loanProblem lowering your monthly paymentsUTExplainedYes
Nov 27, 2019Student loansStruggling to repay your loanProblem lowering your monthly paymentsMNExplainedYes
Nov 25, 2019Student loansStruggling to repay your loanProblem lowering your monthly paymentsGAExplainedYes
Nov 22, 2019Student loansStruggling to repay your loanCan't temporarily delay making paymentsDCExplainedYes
Nov 13, 2019Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanMSExplainedYes
Nov 13, 2019Student loansStruggling to repay your loanCan't temporarily delay making paymentsWIExplainedYes
Nov 8, 2019Student loansStruggling to repay your loanProblem lowering your monthly paymentsNVExplainedYes
Oct 3, 2019Student loansStruggling to repay your loanProblem lowering your monthly paymentsMIExplainedYes
Sep 18, 2019Student loansStruggling to repay your loanCan't temporarily delay making paymentsMIExplainedYes
Aug 29, 2019Student loansStruggling to repay your loanProblem lowering your monthly paymentsFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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