Complaint log
Great Lakes complaint log
The newest complaints about Great Lakes, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Dec 18, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 18, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Dec 17, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Dec 16, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 14, 2019 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Dec 12, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Dec 11, 2019 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Dec 10, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Dec 9, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Dec 4, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 4, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Dec 3, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Dec 3, 2019 | Student loans | Dealing with your lender or servicerProblem with customer service | Explained |
| Dec 2, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Dec 1, 2019 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 30, 2019 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Nov 29, 2019 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Nov 27, 2019 | Debt collection | False statements or representationImpersonated attorney, law enforcement, or government official | Explained |
| Nov 27, 2019 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Nov 26, 2019 | Student loans | Dealing with your lender or servicerNeed information about your loan balance or loan terms | Explained |
| Nov 26, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Nov 26, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Nov 25, 2019 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Nov 22, 2019 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Nov 20, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Nov 19, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Nov 19, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Nov 19, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Nov 15, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 14, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Nov 14, 2019 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Nov 13, 2019 | Student loans | Struggling to repay your loanCan't get other flexible options for repaying your loan | Explained |
| Nov 13, 2019 | Student loans | Struggling to repay your loanCan't temporarily delay making payments | Explained |
| Nov 10, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Nov 9, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 8, 2019 | Student loans | Struggling to repay your loanProblem lowering your monthly payments | Explained |
| Nov 8, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Nov 7, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Nov 6, 2019 | Student loans | Dealing with your lender or servicerDon't agree with the fees charged | Explained |
| Nov 5, 2019 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 5, 2019 | Student loans | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 4, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Nov 4, 2019 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 29, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 29, 2019 | Credit reporting | Problem with a credit reporting company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Oct 28, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 26, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
| Oct 24, 2019 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | Explained |
| Oct 24, 2019 | Student loans | Dealing with your lender or servicerReceived bad information about your loan | Explained |
| Oct 23, 2019 | Student loans | Dealing with your lender or servicerTrouble with how payments are being handled | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works