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Student loans

Complaint 3439170 National Credit Services

Explained
Product
Student loan · Federal student loan servicing
Detail
Received bad information about your loan
From
Texas 78109
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Nov 15, 2019Complaint received
  2. Nov 22, 2019Sent to National Credit Services (7 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More National Credit Services complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Oct 27, 2021Student loansDealing with your lender or servicerReceived bad information about your loanGAExplainedYes
Feb 16, 2021Student loansDealing with your lender or servicerTrouble with how payments are being handledNCExplainedYes
Nov 27, 2020Student loansDealing with your lender or servicerDon't agree with the fees chargedOKExplainedYes
Sep 25, 2020Student loansDealing with your lender or servicerReceived bad information about your loanGAExplainedYes
Mar 10, 2020Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Jan 30, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledCAExplainedNo
Jan 24, 2020Student loansDealing with your lender or servicerReceived bad information about your loan-ExplainedYes
Jan 7, 2020Student loansDealing with your lender or servicerTrouble with how payments are being handledCAExplainedNo
Dec 31, 2019Student loansDealing with your lender or servicerTrouble with how payments are being handledCAExplainedYes
Dec 12, 2019Student loansDealing with your lender or servicerReceived bad information about your loanNYExplainedYes

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