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Case file

Prepaid & gift cards

Complaint 3439321 Performant Financial

Explained
Product
Credit card or prepaid card · General-purpose prepaid card
Detail
Trouble getting, activating, or registering a card
From
New Jersey 07746
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Nov 14, 2019Complaint received
  2. Nov 18, 2019Sent to Performant Financial (4 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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