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Mortgages

Complaint 3440863 Customer Service Mortgage

Explained
Product
Mortgage · Conventional home mortgage
From
California 91343
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes complaint represents an opportunity for improvement to better serve consumers
  1. Nov 17, 2019Complaint received
  2. Jan 23, 2020Sent to Customer Service Mortgage (67 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Customer Service Mortgage complaints about applying for a mortgage or refinancing an existing mortgage

ReceivedAboutIssueStateAnswerOn time
Feb 15, 2020MortgagesApplying for a mortgage or refinancing an existing mortgageCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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