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Mortgages

Complaint 3444277 BB&T

Explained
Company
BB&T
Product
Mortgage · Home equity loan or line of credit (HELOC)
From
West Virginia 251XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Nov 20, 2019Complaint received
  2. Nov 22, 2019Sent to BB&T (2 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More BB&T complaints about closing on a mortgage

ReceivedAboutIssueStateAnswerOn time
Feb 6, 2020MortgagesClosing on a mortgageFLExplainedYes
Jan 30, 2020MortgagesClosing on a mortgageNCExplainedYes
Oct 11, 2019MortgagesClosing on a mortgageFLExplainedYes
Sep 14, 2019MortgagesClosing on a mortgageDEExplainedYes
Jan 21, 2019MortgagesClosing on a mortgageNJExplainedYes
Jul 6, 2018MortgagesClosing on a mortgageFLExplainedYes
May 19, 2018MortgagesClosing on a mortgageGAExplainedYes
May 18, 2018MortgagesClosing on a mortgageSCExplainedYes
Apr 23, 2018MortgagesClosing on a mortgageTXExplainedYes
Apr 6, 2018MortgagesClosing on a mortgageTNExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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