Case file
Mortgages
Complaint 3451585 SunTrust
Explained- Product
- Mortgage · Home equity loan or line of credit (HELOC)
- From
- -
- Filed by
- Phone
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Nov 26, 2019Complaint received
- Nov 27, 2019Sent to SunTrust (1 day later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More SunTrust complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 25, 2020 | Mortgages | Trouble during payment process | CT | Fixed | Yes |
| Feb 9, 2020 | Mortgages | Trouble during payment process | NJ | Fixed | Yes |
| Feb 8, 2020 | Mortgages | Trouble during payment process | GA | Explained | Yes |
| Feb 6, 2020 | Mortgages | Trouble during payment process | MD | Fixed | Yes |
| Jan 30, 2020 | Mortgages | Trouble during payment process | NC | Explained | Yes |
| Jan 28, 2020 | Mortgages | Trouble during payment process | FL | Explained | Yes |
| Jan 27, 2020 | Mortgages | Trouble during payment process | - | Explained | Yes |
| Jan 24, 2020 | Mortgages | Trouble during payment process | NJ | Fixed | Yes |
| Jan 17, 2020 | Mortgages | Trouble during payment process | NE | Explained | Yes |
| Jan 8, 2020 | Mortgages | Trouble during payment process | CT | Fixed | Yes |
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