Case file
Bank accounts
Complaint 3476613 SunTrust
Explained- Product
- Checking or savings account · Checking account
- Detail
- Overdrafts and overdraft fees
- Filed by
- Referral
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Dec 20, 2019Complaint received
- Dec 23, 2019Sent to SunTrust (3 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More SunTrust complaints about problem caused by your funds being low
| Received | About | Issue | State | Answer | On time |
|---|
| Feb 24, 2020 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | FL | Money back | Yes |
| Jan 23, 2020 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | MD | Money back | Yes |
| Jan 9, 2020 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | FL | Money back | Yes |
| Jan 8, 2020 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | NC | Money back | Yes |
| Dec 26, 2019 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | MD | Money back | Yes |
| Dec 11, 2019 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | FL | Explained | Yes |
| Dec 2, 2019 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | MD | Fixed | Yes |
| Nov 18, 2019 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | NC | Explained | Yes |
| Oct 31, 2019 | Bank accounts | Problem caused by your funds being lowOverdrafts and overdraft fees | GA | Explained | Yes |
| Oct 29, 2019 | Bank accounts | Problem caused by your funds being lowNon-sufficient funds and associated fees | FL | Explained | Yes |
Discuss this complaint
No comments yet. Start the conversation - questions are welcome too.