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Case file

Credit cards

Complaint 3478710 The Bureaus

Explained
Product
Credit card or prepaid card · Store credit card
Detail
Can't close your account
From
Maryland 21811
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Dec 27, 2019Complaint received
  2. Dec 27, 2019Sent to The Bureaus
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More The Bureaus complaints about closing your account

ReceivedAboutIssueStateAnswerOn time
Jul 9, 2025Credit cardsClosing your accountCan't close your accountCAExplainedYes

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