Debt collector · complaint record
The Bureaus complaints
Filed under The Bureaus, Inc.
Consumers have filed 2,249 complaints about The Bureaus since 2013, 492 of them in the last 12 months (+2% on the year before). It answered 100% on time and closed 0% with relief for the customer - less often than a typical debt collector. The most common problem is attempts to collect debt not owed.
Average response record. How it works
- Complaints on record
- 2,249
- Last 12 months
- 492
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 18
- Rank
- #79 of 1,963
Since August 2013
+2% vs the year before
Industry: 96.5%
Typical debt collector: 24%
Newest: Nov 5, 2026
Most complained-about debt collectors
The Bureaus complaints by month
The busiest month was January 2026 (66 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How The Bureaus answered last 12 months
- Closed with explanation49199.8%
- In progress10.2%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
- Answers on time45/45100% on time
- Relief for customers0/400% closed with relief
- Complaint trend10/15+2% vs last year
What The Bureaus complaints are about
Top The Bureaus problems last 12 months
Inside "Attempts to collect debt not owed"
- Debt is not yours 525
- Debt was result of identity theft 183
- Debt was paid 56
- Debt was already discharged in bankruptcy and is no longer owed 17
Where The Bureaus complaints come from
Most complaints: Texas (289), Florida (274), California (210), New York (189), Georgia (160).
The Bureaus compared with other debt collectors
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Consumer AdjustmentDebt collection | 36 | 499 | D |
| 2 | InDebtedDebt collection | 44 | 496 | D |
| 3 | Colony BrandsDebt collection | 49 | 495 | D |
| 4 | Optio SolutionsDebt collection | 44 | 492 | D |
| 5 | The BureausDebt collection | 55 | 492 | C |
| 6 | UnifinDebt collection | 49 | 485 | D |
| 7 | W&A IntermediateDebt collection | 100 | 485 | A |
| 8 | United RevenueDebt collection | 47 | 482 | D |
Compare side by side: The Bureaus vs Consumer Adjustment · The Bureaus vs InDebted · The Bureaus vs Colony Brands · The Bureaus vs Optio Solutions
What people say about The Bureaus
All experiencesNo experiences with The Bureaus yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest The Bureaus complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 5, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 4, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 3, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Nov 2, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 31, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Oct 31, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 29, 2026 | Debt collection | Communication tacticsFrequent or repeated calls | Explained |
| Oct 29, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
| Oct 27, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | Explained |
| Oct 23, 2026 | Debt collection | False statements or representationAttempted to collect wrong amount | Explained |
| Oct 22, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Oct 21, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
Questions about The Bureaus
How many complaints does The Bureaus have?
The Bureaus has 2,249 complaints on record since August 2013, including 492 in the last 12 months and 18 in the last 30 days. That makes it number 196 of every company by complaints this year.
Does The Bureaus respond to complaints?
Yes. The Bureaus answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only. Its Response Score is 55/100 (grade C).
What do people complain about most with The Bureaus?
The most common problems are attempts to collect debt not owed (781), took or threatened to take negative or legal action (198), incorrect information on your report (278).
Is The Bureaus legit?
The Bureaus is a real company with a public complaint record: consumers have complained about it 2,249 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is The Bureaus legit? for the signals, red flags and how to protect yourself.
Are complaints about The Bureaus going up or down?
Roughly level. There were 492 complaints in the last 12 months against 484 in the 12 before (+2%). See every month.
How do I file a complaint against The Bureaus?
Complain to The Bureaus in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most The Bureaus complaints come from?
Most come from Texas (289), Florida (274), California (210). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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