Complaint 3505254 SunTrust

Explained

Company: SunTrust
Product: Money transfer, virtual currency, or money service · Domestic (US) money transfer
Issue: Fraud or scam
From: California 926XX
Filed by: Web · Servicemember · Older American
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Jan 22, 2020Complaint received
Jan 22, 2020Sent to SunTrust
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

Same problem with SunTrust?

Tell people what happened to you and how it ended - it is the part the records leave out.

Share your experience See SunTrust's record

More SunTrust complaints about fraud or scam

Received	About	Issue	State	Answer	On time
Feb 14, 2020	Money transfers & apps	Fraud or scam	-	Explained	Yes
Jan 10, 2020	Money transfers & apps	Fraud or scam	PA	Explained	Yes
Jan 6, 2020	Money transfers & apps	Fraud or scam	FL	Explained	Yes
Dec 20, 2019	Money transfers & apps	Fraud or scam	GA	Explained	Yes
Dec 17, 2019	Money transfers & apps	Fraud or scam	CA	Explained	Yes
Nov 26, 2019	Money transfers & apps	Fraud or scam	TN	Explained	Yes
Nov 13, 2019	Money transfers & apps	Fraud or scam	GA	Explained	Yes
Sep 23, 2019	Money transfers & apps	Fraud or scam	CA	Explained	Yes
Sep 6, 2019	Crypto	Fraud or scam	WV	Explained	Yes
Aug 7, 2019	Money transfers & apps	Fraud or scam	CT	Explained	Yes

Discuss this complaint

No comments yet. Start the conversation - questions are welcome too.

Complaint records are public consumer complaints filed with U.S. regulators, checked 2 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works