Complaint 3527979 Cash Express

Explained

Company: Cash Express
Product: Payday loan, title loan, or personal loan · Payday loan
Issue: Money was taken from your bank account on the wrong day or for the wrong amount
From: Kentucky 425XX
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes it acted appropriately as authorized by contract or law

Feb 11, 2020Complaint received
Feb 13, 2020Sent to Cash Express (2 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Cash Express complaints about money was taken from your bank account on the wrong day or for the wrong amount

Received	About	Issue	State	Answer	On time
Jan 7, 2026	Payday & personal loans	Money was taken from your bank account on the wrong day or for the wrong amount	TN	Explained	Yes
Dec 16, 2025	Payday & personal loans	Money was taken from your bank account on the wrong day or for the wrong amount	TN	Explained	Yes
Feb 15, 2023	Payday & personal loans	Money was taken from your bank account on the wrong day or for the wrong amount	TN	Explained	Yes
Apr 29, 2021	Payday & personal loans	Money was taken from your bank account on the wrong day or for the wrong amount	KY	Explained	Yes
Apr 30, 2019	Payday & personal loans	Money was taken from your bank account on the wrong day or for the wrong amount	KY	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 11 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works