Share your experienceShare
Companies A-Z Rankings Categories Problems By state Latest complaints Trends Compare Experiences Reports Guides Share your experience
Theme

Complaint log

Cash Express complaint log

The newest complaints about Cash Express, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 1, 2026Payday & personal loansVehicle was repossessed or sold the vehicleTNExplainedYes
Sep 1, 2026Payday & personal loansCharged fees or interest you didn't expectTNExplainedYes
Jul 24, 2026Payday & personal loansStruggling to pay your loanKYExplainedYes
Jul 6, 2026Payday & personal loansProblem with the payoff process at the end of the loanALExplainedYes
Jun 22, 2026Payday & personal loansStruggling to pay your loanKYExplainedYes
May 21, 2026Payday & personal loansStruggling to pay your loanKYExplainedYes
Apr 10, 2026Payday & personal loansCharged fees or interest you didn't expectTNExplainedYes
Mar 28, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payTNExplainedYes
Feb 24, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtKYExplainedYes
Feb 20, 2026Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtALExplainedYes
Feb 16, 2026Payday & personal loansStruggling to pay your loanKYExplainedYes
Feb 13, 2026Payday & personal loansReceived a loan you didn't apply forTNExplainedYes
Feb 2, 2026Payday & personal loansCharged fees or interest you didn't expectKYExplainedYes
Feb 2, 2026Payday & personal loansProblem when making paymentsALExplainedYes
Jan 25, 2026Payday & personal loansProblem with the payoff process at the end of the loanTNExplainedYes
Jan 7, 2026Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountTNExplainedYes
Dec 16, 2025Payday & personal loansMoney was taken from your bank account on the wrong day or for the wrong amountTNExplainedYes
Dec 8, 2025Payday & personal loansStruggling to pay your loanKYExplainedYes
Nov 28, 2025Payday & personal loansStruggling to pay your loanKYExplainedYes
Oct 28, 2025Payday & personal loansProblem when making paymentsTNExplainedYes
Oct 2, 2025Payday & personal loansStruggling to pay your loanVAExplainedYes
Sep 15, 2025Payday & personal loansCharged fees or interest you didn't expectTNExplainedYes
Sep 5, 2025Payday & personal loansCharged fees or interest you didn't expectTNExplainedYes
Aug 26, 2025Payday & personal loansCredit limit changedTNExplainedYes
Aug 26, 2025Payday & personal loansStruggling to pay your loanKYExplainedYes
Aug 18, 2025Payday & personal loansProblem with the payoff process at the end of the loanNVExplainedYes
Jul 15, 2025Debt collectionAttempts to collect debt not owedDebt is not yoursTNExplainedYes
Jul 1, 2025Payday & personal loansProblem when making paymentsTNExplainedYes
May 26, 2025Payday & personal loansProblem with cash advanceKYExplainedYes
May 12, 2025Payday & personal loansStruggling to pay your loanTNExplainedYes
May 1, 2025Payday & personal loansStruggling to pay your loanTNExplainedYes
Apr 21, 2025Payday & personal loansCan't contact lender or servicerKYExplainedYes
Apr 15, 2025Payday & personal loansReceived a loan you didn't apply forKYExplainedYes
Mar 20, 2025Payday & personal loansCharged fees or interest you didn't expectKYExplainedYes
Mar 10, 2025Payday & personal loansLoan payment wasn't credited to your accountMSExplainedYes
Feb 27, 2025Payday & personal loansStruggling to pay your loanTNExplainedYes
Feb 21, 2025Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtTNExplainedYes
Dec 2, 2024Debt collectionTook or threatened to take negative or legal actionThreatened to sue you for very old debtTNExplainedYes
Sep 27, 2024Payday & personal loansCharged fees or interest you didn't expectTNExplainedYes
Jun 28, 2024Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesMSExplainedYes
Jun 3, 2024Payday & personal loansCan't stop withdrawals from your bank accountKYExplainedYes
May 30, 2024Payday & personal loansConfusing or misleading advertising or marketingTNExplainedYes
May 22, 2024Debt collectionCommunication tacticsFrequent or repeated callsMSExplainedYes
Apr 16, 2024Payday & personal loansProblem when making paymentsTNExplainedYes
Mar 1, 2024Debt collectionTook or threatened to take negative or legal actionThreatened to arrest you or take you to jail if you do not payTNExplainedYes
Feb 8, 2024Payday & personal loansCharged fees or interest you didn't expectTNExplainedYes
Feb 2, 2024Payday & personal loansProblem with the payoff process at the end of the loanKYExplainedYes
Jan 24, 2024Payday & personal loansIncorrect information on your reportInformation belongs to someone elseCOExplainedYes
Dec 19, 2023Payday & personal loansCan't stop withdrawals from your bank accountTNExplainedYes
Sep 11, 2023Payday & personal loansStruggling to pay your loanTNExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

Check the record before you sign.

Then add to it. Every experience you share - good or bad - goes on that company's record and helps the next person decide. Two minutes, anonymous.

Share your experience