Complaint 3540906 New Direction

Explained

Company: New Direction
Product: Debt collection · Credit card debt
Issue: Attempts to collect debt not owed
Detail: Debt was paid
From: New York 10028
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes complaint caused principally by actions of third party outside the control or direction of the company

Feb 22, 2020Complaint received
Feb 22, 2020Sent to New Direction
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More New Direction complaints about attempts to collect debt not owed

Received	About	Issue	State	Answer	On time
Nov 6, 2025	Debt collection	Attempts to collect debt not owedDebt was paid	AZ	No timely reply	No

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Complaint records are public consumer complaints filed with U.S. regulators, checked 1 minute ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works