Complaint log
New Direction complaint log
The newest complaints about New Direction, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 6, 2025 | Debt collection | Attempts to collect debt not owedDebt was paid | No timely reply |
| Jul 16, 2025 | Debt collection | False statements or representationAttempted to collect wrong amount | No timely reply |
| Feb 22, 2020 | Debt collection | Attempts to collect debt not owedDebt was paid | Explained |
| Jan 25, 2020 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Jun 20, 2019 | Debt relief & credit repair | Confusing or missing disclosures | Explained |
| Oct 18, 2017 | Debt relief & credit repair | Confusing or misleading advertising or marketing | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works