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Auto loans & leases

Complaint 3544240 Challenge Financial Services

Explained
Product
Vehicle loan or lease · Lease
Detail
Billing problem
From
California 92880
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. Feb 25, 2020Complaint received
  2. Feb 25, 2020Sent to Challenge Financial Services
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Challenge Financial Services complaints about managing the loan or lease

ReceivedAboutIssueStateAnswerOn time
Jun 1, 2026Auto loans & leasesManaging the loan or leaseBilling problemAZExplainedYes
Apr 13, 2026Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanCAExplainedYes
Dec 27, 2025Auto loans & leasesManaging the loan or leaseProblem with fees chargedCAExplainedNo
Jun 9, 2023Auto loans & leasesManaging the loan or leaseProblem with fees chargedCAExplainedYes
Nov 15, 2022Auto loans & leasesManaging the loan or leaseProblem with the interest rateCAExplainedYes
Jun 30, 2021Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loan-ExplainedYes
Dec 22, 2020Auto loans & leasesManaging the loan or leaseProblem with additional products or services purchased with the loanCAMoney backNo
Oct 25, 2020Auto loans & leasesManaging the loan or leaseProblem with the interest rateCAExplainedYes
Jun 19, 2020Auto loans & leasesManaging the loan or leaseBilling problemCAExplainedYes
Jan 30, 2020Auto loans & leasesManaging the loan or leaseBilling problemCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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