Complaint 3605917 Doan Solutions

Explained

Company: Doan Solutions
Product: Student loan · Federal student loan servicing
Issue: Dealing with your lender or servicer
Detail: Trouble with how payments are being handled
From: Texas 76201
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days

Apr 14, 2020Complaint received
Apr 16, 2020Sent to Doan Solutions (2 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Doan Solutions complaints about dealing with your lender or servicer

Received	About	Issue	State	Answer	On time
May 7, 2021	Student loans	Dealing with your lender or servicerReceived bad information about your loan	MN	Explained	Yes
Dec 4, 2019	Student loans	Dealing with your lender or servicerReceived bad information about your loan	AL	Explained	Yes
Sep 11, 2019	Student loans	Dealing with your lender or servicerTrouble with how payments are being handled	-	Money back	Yes
Oct 17, 2018	Student loans	Dealing with your lender or servicerTrouble with how payments are being handled	NY	Explained	Yes
May 18, 2018	Student loans	Dealing with your lender or servicerKeep getting calls about your loan	OH	Explained	Yes
Feb 27, 2018	Student loans	Dealing with your lender or servicerDon't agree with the fees charged	NY	Money back	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 13 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works