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Credit cards

Complaint 3607471 Freedom Mortgage

Explained
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Problem during payment process
From
Florida 33033
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. Apr 15, 2020Complaint received
  2. Apr 15, 2020Sent to Freedom Mortgage
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Freedom Mortgage complaints about problem when making payments

ReceivedAboutIssueStateAnswerOn time
Sep 7, 2022Payday & personal loansProblem when making paymentsCAExplainedYes
Mar 12, 2020Credit cardsProblem when making paymentsYou never received your bill or did not know a payment was dueFLExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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