Complaint 3610748 Customers Bancorp

Explained

Company: Customers Bancorp
Product: Money transfer, virtual currency, or money service · Mobile or digital wallet
Issue: Managing, opening, or closing your mobile wallet account
From: Oregon 97527
Filed by: Referral
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

Apr 16, 2020Complaint received
Apr 28, 2020Sent to Customers Bancorp (12 days later)
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Customers Bancorp complaints about managing, opening, or closing your mobile wallet account

Received	About	Issue	State	Answer	On time
May 4, 2020	Money transfers & apps	Managing, opening, or closing your mobile wallet account	OR	Money back	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 9 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works