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Student loans

Complaint 3635938 Student Loan Financial Assistance

Explained
Product
Student loan · Federal student loan servicing
Detail
Can't get other flexible options for repaying your loan
From
New York 10034
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint is the result of a misunderstanding
  1. May 4, 2020Complaint received
  2. May 7, 2020Sent to Student Loan Financial Assistance (3 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Student Loan Financial Assistance complaints about struggling to repay your loan

ReceivedAboutIssueStateAnswerOn time
Aug 4, 2020Student loansStruggling to repay your loanCan't temporarily delay making paymentsCOExplainedNo
Jun 16, 2020Student loansStruggling to repay your loanProblem lowering your monthly paymentsNVExplainedYes
Jan 30, 2020Student loansStruggling to repay your loanCan't temporarily delay making paymentsKSExplainedNo
Nov 22, 2019Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanMIExplainedNo
Nov 21, 2019Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanAZExplainedNo
Oct 21, 2019Student loansStruggling to repay your loanProblem lowering your monthly paymentsUTExplainedNo
Sep 18, 2019Student loansStruggling to repay your loanCan't temporarily delay making paymentsCAExplainedNo
Jul 17, 2019Student loansStruggling to repay your loanCan't get other flexible options for repaying your loanMAMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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