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Payday & personal loans

Complaint 3643570 Carvana Group

Explained
Product
Payday loan, title loan, or personal loan · Title loan
From
Arizona 85303
Filed by
Web
Company's answer
Closed with explanation
On time
No
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. May 8, 2020Complaint received
  2. May 15, 2020Sent to Carvana Group (7 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Carvana Group complaints about problem with the payoff process at the end of the loan

ReceivedAboutIssueStateAnswerOn time
Mar 16, 2023Payday & personal loansProblem with the payoff process at the end of the loanPAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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