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Auto loans & leases

Complaint 3652207 Mas Financial Services

Explained
Product
Vehicle loan or lease · Loan
Detail
Unable to receive car title or other problem after the loan is paid off
From
California 90220
Filed by
Referral
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 13, 2020Complaint received
  2. May 14, 2020Sent to Mas Financial Services (1 day later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Mas Financial Services complaints about problems at the end of the loan or lease

ReceivedAboutIssueStateAnswerOn time
Dec 7, 2022Auto loans & leasesProblems at the end of the loan or leaseProblem with paying off the loanIDExplainedYes
Apr 15, 2020Auto loans & leasesProblems at the end of the loan or leaseProblem while selling or giving up the vehicleCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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