Credit bureau · complaint record
Mas Financial Services complaints
Filed under MAS FINANCIAL SERVICES, INC.
Consumers have filed 95 complaints about Mas Financial Services since 2013, 13 of them in the last 12 months (+8% on the year before). It answered 100% on time and closed 0% with relief for the customer. The most common problem is improper use of your report.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 95
- Last 12 months
- 13
- Answered on time
- 100%
- Closed with relief
- 0%
- Last 30 days
- 1
- Rank
- #174 of 566
Since December 2013
+8% vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Oct 28, 2026
Most complained-about credit bureaus & report companies
Mas Financial Services complaints by month
The busiest month was June 2023 (5 complaints). Complaints in the last 12 months are about level, 0% on the year before. Complaints rise with a company's size and with news, so compare trends rather than totals.
How Mas Financial Services answered all time
- Closed with monetary relief22.1%
- Closed with non-monetary relief44.2%
- Closed with explanation8993.7%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Mas Financial Services complaints are about
Top Mas Financial Services problems
Inside "Managing the loan or lease"
- Problem with fees charged 6
- Billing problem 4
- Problem with the interest rate 1
Where Mas Financial Services complaints come from
Most complaints: California (86), Arizona (3), Georgia (1), Idaho (1), New Jersey (1).
Mas Financial Services compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Apple FinancingCredit reporting | 57 | 28 | C |
| 2 | Nav TechnologiesCredit reporting | 55 | 28 | C |
| 3 | Opportunity FundCredit reporting | 51 | 27 | C |
| 4 | Heritage Financial GroupCredit reporting | 0 | 27 | F |
| 5 | Informative ResearchCredit reporting | 60 | 26 | C |
| 6 | Pennsylvania Housing Finance AgencyCredit reporting | 56 | 25 | C |
| 7 | King of Credit FinancialCredit reporting | 10 | 25 | F |
| 8 | Mas Financial ServicesCredit reporting | - | 13 | - |
Compare side by side: Mas Financial Services vs Apple Financing · Mas Financial Services vs Nav Technologies · Mas Financial Services vs Opportunity Fund · Mas Financial Services vs Heritage Financial Group
What people say about Mas Financial Services
All experiencesNo experiences with Mas Financial Services yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Mas Financial Services complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Oct 28, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Apr 17, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Mar 29, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Mar 14, 2026 | Auto loans & leases | RepossessionDeficiency balance after repossession | Explained |
| Feb 27, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Feb 10, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 30, 2026 | Auto loans & leases | RepossessionVoluntary repossession | Explained |
| Jan 29, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Jan 27, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Jan 26, 2026 | Debt collection | Threatened to contact someone or share information improperlyContacted you after you asked them to stop | Explained |
| Dec 28, 2025 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Dec 13, 2025 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | Explained |
Questions about Mas Financial Services
How many complaints does Mas Financial Services have?
Mas Financial Services has 95 complaints on record since December 2013, including 13 in the last 12 months and 1 in the last 30 days. That makes it number 1,303 of every company by complaints this year.
Does Mas Financial Services respond to complaints?
Yes. Mas Financial Services answered 100% of its complaints on time (within 15 days) and closed 0% with relief - money back or a fix; 0% ended with money back. The rest were mostly closed with an explanation only.
What do people complain about most with Mas Financial Services?
The most common problems are improper use of your report (12), repossession (10), problem with a company's investigation into an existing problem (7).
Is Mas Financial Services legit?
Mas Financial Services is a real company with a public complaint record: consumers have complained about it 95 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Mas Financial Services legit? for the signals, red flags and how to protect yourself.
Are complaints about Mas Financial Services going up or down?
Roughly level. There were 13 complaints in the last 12 months against 12 in the 12 before (+8%). See every month.
How do I file a complaint against Mas Financial Services?
Complain to Mas Financial Services in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Mas Financial Services complaints come from?
Most come from California (86), Arizona (3), Georgia (1). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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