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Money transfers & apps

Complaint 3655069 Flagstar Bank

Explained
Product
Money transfer, virtual currency, or money service · Domestic (US) money transfer
From
Florida 33904
Filed by
Web · Servicemember · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company has responded to the consumer and the CFPB and chooses not to provide a public response
  1. May 16, 2020Complaint received
  2. May 21, 2020Sent to Flagstar Bank (5 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Flagstar Bank complaints about money was not available when promised

ReceivedAboutIssueStateAnswerOn time
Jan 13, 2018Money transfers & appsMoney was not available when promisedMIExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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