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Complaint log

Flagstar Bank complaint log

The newest complaints about Flagstar Bank, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Dec 15, 2022MortgagesImproper use of your reportCredit inquiries on your report that you don't recognizeNCExplainedYes
Dec 11, 2022MortgagesTrouble during payment processFLExplainedYes
Dec 9, 2022Credit reportingCredit monitoring or identity theft protection servicesBilling dispute for servicesGAExplainedYes
Dec 8, 2022MortgagesTrouble during payment processFLExplainedYes
Dec 8, 2022MortgagesTrouble during payment processTXExplainedYes
Dec 7, 2022MortgagesTrouble during payment processNCExplainedYes
Dec 7, 2022MortgagesClosing on a mortgageGAExplainedYes
Dec 6, 2022MortgagesTrouble during payment processILExplainedYes
Dec 6, 2022MortgagesTrouble during payment processMOExplainedYes
Dec 4, 2022MortgagesTrouble during payment processFLExplainedYes
Dec 4, 2022Credit cardsProblem with a purchase shown on your statementCard was charged for something you did not purchase with the cardWIExplainedYes
Dec 3, 2022Credit reportingImproper use of your reportReporting company used your report improperlyFLExplainedYes
Dec 1, 2022Bank accountsOpening an accountDidn't receive terms that were advertisedMIExplainedYes
Nov 30, 2022MortgagesStruggling to pay mortgageFLExplainedYes
Nov 30, 2022Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMIExplainedYes
Nov 29, 2022MortgagesStruggling to pay mortgageMDExplainedYes
Nov 29, 2022MortgagesApplying for a mortgage or refinancing an existing mortgageNCExplainedYes
Nov 26, 2022MortgagesTrouble during payment processCOExplainedYes
Nov 26, 2022MortgagesTrouble during payment processTXExplainedYes
Nov 25, 2022MortgagesTrouble during payment processILExplainedYes
Nov 23, 2022MortgagesTrouble during payment processCAExplainedYes
Nov 21, 2022MortgagesTrouble during payment processFLExplainedYes
Nov 21, 2022MortgagesStruggling to pay mortgageFLExplainedYes
Nov 19, 2022MortgagesStruggling to pay mortgageTXExplainedYes
Nov 18, 2022MortgagesTrouble during payment processGAExplainedYes
Nov 18, 2022MortgagesStruggling to pay mortgageTXExplainedYes
Nov 18, 2022MortgagesProblem with a credit reporting company's investigation into an existing problemTheir investigation did not fix an error on your reportTXExplainedYes
Nov 18, 2022MortgagesTrouble during payment processPAExplainedYes
Nov 17, 2022MortgagesTrouble during payment processFLExplainedYes
Nov 17, 2022MortgagesStruggling to pay mortgageSDExplainedYes
Nov 17, 2022MortgagesTrouble during payment processMIExplainedYes
Nov 17, 2022MortgagesStruggling to pay mortgageFLExplainedYes
Nov 16, 2022Bank accountsClosing an accountCompany closed your accountINExplainedYes
Nov 16, 2022MortgagesTrouble during payment processMDExplainedYes
Nov 16, 2022Bank accountsManaging an accountProblem using a debit or ATM cardMIExplainedYes
Nov 15, 2022MortgagesStruggling to pay mortgageCAExplainedYes
Nov 15, 2022MortgagesTrouble during payment processWAExplainedYes
Nov 14, 2022MortgagesTrouble during payment processGAExplainedYes
Nov 14, 2022MortgagesStruggling to pay mortgageMDExplainedYes
Nov 14, 2022MortgagesTrouble during payment processTXExplainedYes
Nov 13, 2022MortgagesTrouble during payment processCAExplainedYes
Nov 12, 2022MortgagesStruggling to pay mortgageCAExplainedYes
Nov 11, 2022MortgagesTrouble during payment processTXExplainedYes
Nov 10, 2022MortgagesTrouble during payment processNHExplainedYes
Nov 10, 2022Credit reportingIncorrect information on your reportAccount status incorrectOHExplainedYes
Nov 10, 2022Credit reportingImproper use of your reportReporting company used your report improperlyGAExplainedYes
Nov 9, 2022Credit reportingImproper use of your reportReporting company used your report improperlyMIExplainedYes
Nov 8, 2022MortgagesTrouble during payment processTXExplainedYes
Nov 8, 2022MortgagesTrouble during payment processMIExplainedYes
Nov 7, 2022Bank accountsClosing an accountCan't close your accountMIExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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