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Credit cards

Complaint 3659411 Optum Bank

Explained
Company
Optum Bank
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Sent card you never applied for
From
California 91016
Filed by
Phone · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. May 19, 2020Complaint received
  2. May 19, 2020Sent to Optum Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Optum Bank complaints about getting a credit card

ReceivedAboutIssueStateAnswerOn time
Dec 5, 2025Credit cardsGetting a credit cardDelay in processing applicationTXExplainedYes
Sep 12, 2023Credit cardsGetting a credit cardProblem getting a working replacement cardNYExplainedYes
Jan 14, 2022Credit cardsGetting a credit cardCard opened as result of identity theft or fraudCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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