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Credit cards

Complaint 7540080 Optum Bank

Explained
Company
Optum Bank
Product
Credit card · General-purpose credit card or charge card
Detail
Problem getting a working replacement card
From
New York 10029
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Sep 12, 2023Complaint received
  2. Sep 12, 2023Sent to Optum Bank
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Optum Bank complaints about getting a credit card

ReceivedAboutIssueStateAnswerOn time
Dec 5, 2025Credit cardsGetting a credit cardDelay in processing applicationTXExplainedYes
Jan 14, 2022Credit cardsGetting a credit cardCard opened as result of identity theft or fraudCAExplainedYes
May 19, 2020Credit cardsGetting a credit cardSent card you never applied forCAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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