Complaint 3680275 PenFed Credit Union

Fixed

Company: PenFed Credit Union
Product: Student loan · Private student loan
Issue: Getting a loan
Detail: Confusing or misleading advertising
From: Washington 98502
Filed by: Referral
Company's answer: Closed with non-monetary relief
On time: Yes, within 15 days
Public statement: Company has responded to the consumer and the CFPB and chooses not to provide a public response

May 28, 2020Complaint received
Jun 2, 2020Sent to PenFed Credit Union (5 days later)
AnsweredClosed with non-monetary relief

Closed with non-monetary relief: the company fixed something - corrected a record, changed an account, stopped collection - without paying money. The consumer's own description is not published with this record.

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More PenFed Credit Union complaints about getting a loan

Received	About	Issue	State	Answer	On time
Feb 20, 2022	Student loans	Getting a loanFraudulent loan	OH	Explained	Yes
Dec 3, 2021	Student loans	Getting a loanDenied loan	KS	Explained	Yes
May 29, 2020	Student loans	Getting a loanConfusing or misleading advertising	MD	Fixed	Yes
Feb 12, 2013	Student loans	Getting a loan	-	Closed	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 9 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works