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Student loans

Complaint 3715045 Upstart

Explained
Company
Upstart
Product
Student loan · Private student loan
Detail
Don't agree with the fees charged
From
Florida 33460
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint provided an opportunity to answer consumer's questions
  1. Jun 24, 2020Complaint received
  2. Jun 30, 2020Sent to Upstart (6 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Upstart complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Feb 24, 2026Student loansDealing with your lender or servicerReceived bad information about your loanFLExplainedYes
Mar 7, 2025Student loansDealing with your lender or servicerTrouble with how payments are being handledNJExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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