Complaint log
Upstart complaint log
The newest complaints about Upstart, as they are published, with the company's answer. Open any one for the full record and to discuss it.
| Received | About | Issue | Answer |
|---|---|---|---|
| Nov 13, 2026 | Payday & personal loans | Getting the loan | In progress |
| Nov 12, 2026 | Auto loans & leases | RepossessionCompany explaining amount owed | In progress |
| Nov 12, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 12, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 12, 2026 | Debt collection | Communication tacticsUsed obscene, profane, or other abusive language | In progress |
| Nov 11, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 11, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 11, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | Explained |
| Nov 11, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 10, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | In progress |
| Nov 10, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Nov 10, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 10, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | In progress |
| Nov 9, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | In progress |
| Nov 9, 2026 | Payday & personal loans | Struggling to pay your loan | In progress |
| Nov 9, 2026 | Credit reporting | Problem with a company's investigation into an existing problemProblem with personal statement of dispute | In progress |
| Nov 9, 2026 | Payday & personal loans | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | In progress |
| Nov 9, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Nov 9, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Nov 8, 2026 | Auto loans & leases | RepossessionVoluntary repossession | In progress |
| Nov 7, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 6, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | In progress |
| Nov 6, 2026 | Credit reporting | Improper use of your reportCredit inquiries on your report that you don't recognize | In progress |
| Nov 6, 2026 | Credit reporting | Problem with a company's investigation into an existing problemInvestigation took more than 30 days | In progress |
| Nov 6, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Nov 6, 2026 | Debt collection | Attempts to collect debt not owedDebt was result of identity theft | In progress |
| Nov 5, 2026 | Debt collection | Took or threatened to take negative or legal actionThreatened or suggested your credit would be damaged | In progress |
| Nov 5, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | In progress |
| Nov 5, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Nov 5, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | Explained |
| Nov 5, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | Explained |
| Nov 5, 2026 | Payday & personal loans | Problem when making payments | In progress |
| Nov 5, 2026 | Auto loans & leases | Managing the loan or leaseBilling problem | In progress |
| Nov 4, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 4, 2026 | Payday & personal loans | Problem with the payoff process at the end of the loan | In progress |
| Nov 4, 2026 | Debt collection | Communication tacticsYou told them to stop contacting you, but they keep trying | In progress |
| Nov 4, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | In progress |
| Nov 3, 2026 | Credit reporting | Incorrect information on your reportAccount status incorrect | In progress |
| Nov 3, 2026 | Payday & personal loans | Problem when making payments | In progress |
| Nov 3, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 3, 2026 | Payday & personal loans | Problem when making payments | In progress |
| Nov 3, 2026 | Debt collection | Attempts to collect debt not owedDebt is not yours | In progress |
| Nov 3, 2026 | Payday & personal loans | Charged fees or interest you didn't expect | Explained |
| Nov 3, 2026 | Payday & personal loans | Struggling to pay your loan | In progress |
| Nov 2, 2026 | Credit reporting | Improper use of your reportReporting company used your report improperly | Explained |
| Nov 2, 2026 | Payday & personal loans | Getting the loan | Explained |
| Nov 2, 2026 | Payday & personal loans | Problem with a company's investigation into an existing problemWas not notified of investigation status or results | Explained |
| Nov 2, 2026 | Payday & personal loans | Struggling to pay your loan | In progress |
| Nov 2, 2026 | Credit reporting | Incorrect information on your reportAccount information incorrect | Explained |
| Nov 1, 2026 | Credit reporting | Incorrect information on your reportInformation belongs to someone else | Explained |
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works