Case file
Money transfers & apps
Complaint 3729913 Hello Digit
Explained- Company
- Hello Digit
- Product
- Money transfer, virtual currency, or money service · Mobile or digital wallet
- Issue
- Problem adding money
- From
- Ohio 435XX
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company believes complaint caused principally by actions of third party outside the control or direction of the company
- Jul 5, 2020Complaint received
- Jul 14, 2020Sent to Hello Digit (9 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
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