Credit bureau · complaint record
Hello Digit complaints
Filed under Hello Digit, LLC
Consumers have filed 31 complaints about Hello Digit since 2015, 1 of them in the last 12 months. It answered 0% on time and closed 7% with relief for the customer. The most common problem is problem with a company's investigation into an existing problem.
Rated once a company has 25+ complaints in 12 months. How it works
- Complaints on record
- 31
- Last 12 months
- 1
- Answered on time
- 0%
- Closed with relief
- 7%
- Last 30 days
- 0
- Rank
- #418 of 566
Since March 2015
new vs the year before
Industry: 99.9%
Typical credit bureau: 32%
Newest: Jan 25, 2026
Most complained-about credit bureaus & report companies
Hello Digit complaints by month
The busiest month was July 2020 (4 complaints). Complaints rise with a company's size and with news, so compare trends rather than totals.
How Hello Digit answered all time
- Closed with monetary relief26.5%
- Closed with explanation2787.1%
- Untimely response26.5%
"Closed with explanation" means the company replied but gave no money back and changed nothing. What each answer means
What Hello Digit complaints are about
Top Hello Digit problems
Inside "Managing an account"
- Problem accessing account 4
- Banking errors 2
- Funds not handled or disbursed as instructed 2
- Deposits and withdrawals 2
Where Hello Digit complaints come from
Most complaints: New York (5), Virginia (3), Florida (3), California (2), Illinois (2).
Hello Digit compared with other credit bureaus & report companies
| # | Company | Score | 12 months | Grade |
|---|---|---|---|---|
| 1 | Apple FinancingCredit reporting | 57 | 28 | C |
| 2 | Nav TechnologiesCredit reporting | 55 | 28 | C |
| 3 | Opportunity FundCredit reporting | 51 | 27 | C |
| 4 | Heritage Financial GroupCredit reporting | 0 | 27 | F |
| 5 | Informative ResearchCredit reporting | 60 | 26 | C |
| 6 | Pennsylvania Housing Finance AgencyCredit reporting | 56 | 25 | C |
| 7 | King of Credit FinancialCredit reporting | 10 | 25 | F |
| 8 | Hello DigitCredit reporting | - | 1 | - |
Compare side by side: Hello Digit vs Apple Financing · Hello Digit vs Nav Technologies · Hello Digit vs Opportunity Fund · Hello Digit vs Heritage Financial Group
What people say about Hello Digit
All experiencesNo experiences with Hello Digit yet. Yours would be the first on the record - and the one the next person reads.
Share yoursLatest Hello Digit complaints
Full log| Received | About | Issue | Answer |
|---|---|---|---|
| Jan 25, 2026 | Credit reporting | Problem with a company's investigation into an existing problemTheir investigation did not fix an error on your report | No timely reply |
| Jan 19, 2024 | Credit reporting | Improper use of your reportReporting company used your report improperly | No timely reply |
| May 12, 2023 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Money back |
| Dec 1, 2022 | Money transfers & apps | Managing, opening, or closing your mobile wallet account | Explained |
| Nov 22, 2022 | Bank accounts | Problem with a lender or other company charging your accountTransaction was not authorized | Explained |
| Nov 15, 2022 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Nov 14, 2022 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Oct 27, 2022 | Bank accounts | Managing an accountProblem accessing account | Explained |
| Oct 19, 2022 | Bank accounts | Opening an accountUnable to open an account | Explained |
| Sep 30, 2022 | Bank accounts | Managing an accountFunds not handled or disbursed as instructed | Explained |
| Sep 21, 2022 | Money transfers & apps | Fraud or scam | Explained |
| Sep 1, 2022 | Bank accounts | Managing an accountDeposits and withdrawals | Explained |
Questions about Hello Digit
How many complaints does Hello Digit have?
Hello Digit has 31 complaints on record since March 2015, including 1 in the last 12 months and 0 in the last 30 days. That makes it number 3,042 of every company by complaints this year.
Does Hello Digit respond to complaints?
Yes. Hello Digit answered 0% of its complaints on time (within 15 days) and closed 7% with relief - money back or a fix. The rest were mostly closed with an explanation only.
What do people complain about most with Hello Digit?
The most common problems are problem with a company's investigation into an existing problem (1), managing an account (10), problem with a lender or other company charging your account (5).
Is Hello Digit legit?
Hello Digit is a real company with a public complaint record: consumers have complained about it 31 times and it answers through the official complaint process. Whether it is right for you depends on the details - see is Hello Digit legit? for the signals, red flags and how to protect yourself.
How do I file a complaint against Hello Digit?
Complain to Hello Digit in writing first and keep a copy. If it isn't fixed, file an official complaint with the federal consumer financial regulator - the company must answer, usually within 15 days. Our step-by-step guide: how to file a complaint against a company. Then share your experience here so others know.
Where do most Hello Digit complaints come from?
Most come from New York (5), Virginia (3), Florida (3). Big states file more complaints, so the map shows complaints per 100,000 people.
Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works
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