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Complaint log

Hello Digit complaint log

The newest complaints about Hello Digit, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Jan 25, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportCANo timely replyNo
Jan 19, 2024Credit reportingImproper use of your reportReporting company used your report improperly-No timely replyNo
May 12, 2023Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedSCMoney backYes
Dec 1, 2022Money transfers & appsManaging, opening, or closing your mobile wallet accountILExplainedYes
Nov 22, 2022Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedPAExplainedNo
Nov 15, 2022Bank accountsManaging an accountProblem accessing accountTNExplainedNo
Nov 14, 2022Bank accountsManaging an accountFunds not handled or disbursed as instructedNYExplainedYes
Oct 27, 2022Bank accountsManaging an accountProblem accessing accountVAExplainedYes
Oct 19, 2022Bank accountsOpening an accountUnable to open an accountTNExplainedYes
Sep 30, 2022Bank accountsManaging an accountFunds not handled or disbursed as instructedNYExplainedYes
Sep 21, 2022Money transfers & appsFraud or scamNYExplainedYes
Sep 1, 2022Bank accountsManaging an accountDeposits and withdrawalsUTExplainedYes
Sep 1, 2022Money transfers & appsManaging, opening, or closing your mobile wallet accountFLExplainedYes
May 18, 2022Money transfers & appsUnauthorized transactions or other transaction problemCAExplainedYes
Apr 13, 2022Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountTXExplainedYes
Feb 7, 2022Bank accountsClosing an accountCan't close your accountNYExplainedYes
Oct 21, 2020Money transfers & appsManaging, opening, or closing your mobile wallet account-ExplainedYes
Aug 11, 2020Money transfers & appsManaging, opening, or closing your mobile wallet accountILExplainedYes
Jul 12, 2020Bank accountsManaging an accountProblem accessing accountVAExplainedYes
Jul 10, 2020Bank accountsManaging an accountProblem accessing accountNJExplainedYes
Jul 7, 2020Money transfers & appsOther transaction problemNCExplainedYes
Jul 5, 2020Money transfers & appsProblem adding moneyOHExplainedYes
May 21, 2020Money transfers & appsUnauthorized transactions or other transaction problemMAMoney backYes
Apr 4, 2020Bank accountsManaging an accountBanking errorsWAExplainedYes
Mar 20, 2020Bank accountsManaging an accountBanking errorsVAExplainedYes
Dec 5, 2019Bank accountsClosing an accountCan't close your accountNYExplainedYes
Jul 16, 2019Bank accountsManaging an accountDeposits and withdrawalsNHExplainedYes
Oct 30, 2018Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedMDExplainedYes
Jun 26, 2018Bank accountsProblem with a lender or other company charging your accountCan't stop withdrawals from your accountFLExplainedYes
May 3, 2017Bank accountsProblem caused by your funds being lowOverdrafts and overdraft feesWIExplainedYes
Mar 5, 2015Bank accountsDeposits and withdrawalsFLExplainedNo

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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