Case file
Mortgages
Complaint 3738312 Acra Intermediate
Explained- Product
- Mortgage · Other type of mortgage
- From
- -
- Filed by
- Web
- Company's answer
- Closed with explanation
- On time
- Yes, within 15 days
- Public statement
- Company has responded to the consumer and the CFPB and chooses not to provide a public response
- Jul 9, 2020Complaint received
- Aug 11, 2020Sent to Acra Intermediate (33 days later)
- AnsweredClosed with explanation
Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.
More Acra Intermediate complaints about trouble during payment process
| Received | About | Issue | State | Answer | On time |
|---|
| Sep 16, 2026 | Mortgages | Trouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan | CA | In progress | Yes |
| Jul 6, 2026 | Mortgages | Trouble during payment processFees charged | UT | Money back | Yes |
| Jun 1, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | FL | Money back | Yes |
| May 30, 2026 | Mortgages | Trouble during payment processFees charged | CA | Explained | Yes |
| May 14, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | UT | Explained | Yes |
| May 13, 2026 | Mortgages | Trouble during payment processPayment process | CO | Explained | Yes |
| Apr 10, 2026 | Mortgages | Trouble during payment processPayment process | CA | Explained | Yes |
| Apr 8, 2026 | Mortgages | Trouble during payment processPayment process | FL | Explained | Yes |
| Mar 26, 2026 | Mortgages | Trouble during payment processPayment process | GA | Explained | Yes |
| Mar 4, 2026 | Mortgages | Trouble during payment processEscrow, taxes, or insurance | - | Explained | Yes |
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