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Complaint log

Acra Intermediate complaint log

The newest complaints about Acra Intermediate, as they are published, with the company's answer. Open any one for the full record and to discuss it.

ReceivedAboutIssueStateAnswerOn time
Sep 23, 2026Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportNVExplainedYes
Sep 18, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefCAExplainedYes
Sep 16, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanCAIn progressYes
Sep 3, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Jul 24, 2026MortgagesClosing on a mortgageFees or costs after closingNCMoney backYes
Jul 6, 2026MortgagesTrouble during payment processFees chargedUTMoney backYes
Jul 2, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAExplainedYes
Jun 2, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
Jun 2, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureFLExplainedYes
Jun 1, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceFLMoney backYes
May 30, 2026MortgagesTrouble during payment processFees chargedCAExplainedYes
May 14, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceUTExplainedYes
May 13, 2026MortgagesTrouble during payment processPayment processCOExplainedYes
May 6, 2026MortgagesStruggling to pay mortgageForeclosurePAExplainedNo
Apr 10, 2026MortgagesTrouble during payment processPayment processCAExplainedYes
Apr 8, 2026MortgagesTrouble during payment processPayment processFLExplainedYes
Apr 1, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftTXExplainedYes
Mar 26, 2026MortgagesTrouble during payment processPayment processGAExplainedYes
Mar 18, 2026MortgagesClosing on a mortgageChanges in loan terms during or after closingCAFixedYes
Mar 5, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefGAExplainedYes
Mar 4, 2026MortgagesTrouble during payment processEscrow, taxes, or insurance-ExplainedYes
Mar 4, 2026MortgagesTrouble during payment processEscrow, taxes, or insurance-ExplainedYes
Mar 3, 2026Money transfers & appsFraud or scamTXExplainedYes
Feb 20, 2026MortgagesIncorrect information on your reportAccount status incorrectCAExplainedYes
Feb 11, 2026MortgagesTrouble during payment processPayment processFLExplainedYes
Feb 5, 2026MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTXExplainedYes
Feb 2, 2026MortgagesTrouble during payment processFees chargedFLFixedYes
Jan 27, 2026MortgagesTrouble during payment processFees chargedFLFixedYes
Jan 26, 2026MortgagesTrouble during payment processEscrow, taxes, or insurancePAExplainedYes
Jan 21, 2026MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedYes
Jan 21, 2026MortgagesStruggling to pay mortgageForeclosureCAExplainedYes
Jan 20, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceCAExplainedYes
Jan 16, 2026Credit reportingIncorrect information on your reportAccount status incorrectOKExplainedYes
Jan 13, 2026MortgagesTrouble during payment processEscrow, taxes, or insuranceWAExplainedYes
Jan 12, 2026MortgagesStruggling to pay mortgageAn existing modification, forbearance plan, short sale, or other loss mitigation reliefOHExplainedYes
Jan 8, 2026Debt collectionElectronic communicationsFrequent or repeated messagesFLExplainedYes
Dec 30, 2025MortgagesTrouble during payment processPayment processGAExplainedYes
Dec 24, 2025MortgagesTrouble during payment processInterest rateGAExplainedYes
Dec 23, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loan-ExplainedYes
Dec 17, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanTXExplainedYes
Dec 11, 2025MortgagesTrouble during payment processTrying to communicate with the company to fix an issue while managing or servicing your loanGAExplainedYes
Dec 11, 2025MortgagesTrouble during payment processPayment processGAExplainedYes
Dec 5, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAFixedYes
Dec 4, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureCAFixedYes
Dec 4, 2025MortgagesApplying for a mortgage or refinancing an existing mortgageApplication denialsCAFixedYes
Nov 10, 2025Credit reportingIncorrect information on your reportAccount status incorrectTXExplainedYes
Nov 8, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuNYExplainedYes
Oct 10, 2025Credit reportingProblem with a company's investigation into an existing problemTheir investigation did not fix an error on your reportOKExplainedYes
Sep 30, 2025MortgagesStruggling to pay mortgageApplying for or obtaining a modification, forbearance plan, short sale, or deed-in-lieuGAExplainedYes
Sep 24, 2025MortgagesStruggling to pay mortgageTrying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosureTNExplainedYes

Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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