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Case file

Prepaid & gift cards

Complaint 3750104 Populus Financial

Explained
Product
Credit card or prepaid card · General-purpose prepaid card
Detail
Trouble closing card
From
North Carolina 28376
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Jul 17, 2020Complaint received
  2. Jul 17, 2020Sent to Populus Financial
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Populus Financial complaints about problem getting a card or closing an account

ReceivedAboutIssueStateAnswerOn time
Sep 15, 2020Prepaid & gift cardsProblem getting a card or closing an accountDon't want a card provided by your employer or the governmentCAExplainedYes
Sep 30, 2018Prepaid & gift cardsProblem getting a card or closing an accountTrouble closing cardNMExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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