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Credit cards

Complaint 3797101 Navient

Explained
Company
Navient
Product
Credit card or prepaid card · General-purpose credit card or charge card
Detail
Card opened as result of identity theft or fraud
From
-
Filed by
Phone
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Aug 14, 2020Complaint received
  2. Sep 16, 2020Sent to Navient (33 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Navient complaints about getting a credit card

ReceivedAboutIssueStateAnswerOn time
Jul 12, 2017Credit cardsGetting a credit cardCard opened as result of identity theft or fraudMAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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