Complaint 3848295 Chrysalis

Explained

Company: Chrysalis
Product: Mortgage · VA mortgage
Issue: Improper use of your report
Detail: Reporting company used your report improperly
From: Arkansas 72956
Filed by: Web · Servicemember
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes complaint is the result of an isolated error

Sep 16, 2020Complaint received
Sep 16, 2020Sent to Chrysalis
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Chrysalis complaints about improper use of your report

Received	About	Issue	State	Answer	On time
Jul 31, 2026	Mortgages	Improper use of your reportCredit inquiries on your report that you don't recognize	TX	Explained	Yes
Sep 2, 2025	Credit reporting	Improper use of your reportCredit inquiries on your report that you don't recognize	MD	Explained	Yes
Jan 7, 2025	Mortgages	Improper use of your reportReporting company used your report improperly	PA	Explained	Yes
Mar 18, 2022	Credit reporting	Improper use of your reportCredit inquiries on your report that you don't recognize	MD	Explained	Yes
Jun 25, 2021	Credit reporting	Improper use of your reportReporting company used your report improperly	AL	Explained	Yes
Sep 27, 2018	Credit reporting	Improper use of your reportCredit inquiries on your report that you don't recognize	AZ	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 5 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works