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Bank accounts

Complaint 3888176 Hilltop

Explained
Company
Hilltop
Product
Checking or savings account · Other banking product or service
Detail
Transaction was not authorized
From
Texas 794XX
Filed by
Web · Older American
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes it acted appropriately as authorized by contract or law
  1. Oct 8, 2020Complaint received
  2. Oct 13, 2020Sent to Hilltop (5 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More Hilltop complaints about problem with a lender or other company charging your account

ReceivedAboutIssueStateAnswerOn time
Jul 10, 2023Bank accountsProblem with a lender or other company charging your accountTransaction was not authorizedTXMoney backYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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