Complaint 3908133 National Collection Systems

Explained

Company: National Collection Systems
Product: Student loan · Federal student loan servicing
Issue: Dealing with your lender or servicer
Detail: Problem with customer service
From: Indiana 46260
Filed by: Web
Company's answer: Closed with explanation
On time: Yes, within 15 days
Public statement: Company believes it acted appropriately as authorized by contract or law

Oct 20, 2020Complaint received
Oct 20, 2020Sent to National Collection Systems
AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More National Collection Systems complaints about dealing with your lender or servicer

Received	About	Issue	State	Answer	On time
Feb 13, 2024	Student loans	Dealing with your lender or servicerDon't agree with the fees charged	IA	Explained	Yes
Oct 4, 2023	Student loans	Dealing with your lender or servicerDon't agree with the fees charged	TX	Explained	Yes
Aug 26, 2023	Student loans	Dealing with your lender or servicerProblem with customer service	IA	Explained	Yes
Mar 19, 2023	Student loans	Dealing with your lender or servicerDon't agree with the fees charged	CO	Explained	Yes
May 9, 2019	Student loans	Dealing with your lender or servicerReceived bad information about your loan	GA	Explained	Yes

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Complaint records are public consumer complaints filed with U.S. regulators, checked 7 minutes ago (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works