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Student loans

Complaint 7645201 National Collection Systems

Explained
Product
Student loan · Federal student loan servicing
Detail
Don't agree with the fees charged
From
Texas 75160
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
Public statement
Company believes the complaint provided an opportunity to answer consumer's questions
  1. Oct 4, 2023Complaint received
  2. Oct 4, 2023Sent to National Collection Systems
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More National Collection Systems complaints about dealing with your lender or servicer

ReceivedAboutIssueStateAnswerOn time
Feb 13, 2024Student loansDealing with your lender or servicerDon't agree with the fees chargedIAExplainedYes
Aug 26, 2023Student loansDealing with your lender or servicerProblem with customer serviceIAExplainedYes
Mar 19, 2023Student loansDealing with your lender or servicerDon't agree with the fees chargedCOExplainedYes
Oct 20, 2020Student loansDealing with your lender or servicerProblem with customer serviceINExplainedYes
May 9, 2019Student loansDealing with your lender or servicerReceived bad information about your loanGAExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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