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Case file

Debt collection

Complaint 3948744 BOK Financial

Explained
Product
Debt collection · Credit card debt
Detail
Debt was result of identity theft
From
Oklahoma 741XX
Filed by
Web
Company's answer
Closed with explanation
On time
Yes, within 15 days
  1. Nov 11, 2020Complaint received
  2. Nov 20, 2020Sent to BOK Financial (9 days later)
  3. AnsweredClosed with explanation

Closed with explanation: the company replied and explained its position, but gave no money back and changed nothing. The consumer's own description is not published with this record.

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More BOK Financial complaints about attempts to collect debt not owed

ReceivedAboutIssueStateAnswerOn time
Feb 16, 2026Debt collectionAttempts to collect debt not owedDebt was result of identity theftCAExplainedYes
Jun 14, 2020Debt collectionAttempts to collect debt not owedDebt was paidNMExplainedYes
Sep 19, 2018Debt collectionAttempts to collect debt not owedDebt was paidOKExplainedYes

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Complaint records are public consumer complaints filed with U.S. regulators, checked (newest received Nov 15, 2026). Complaints are consumers' own accounts and are not verified; counts grow with a company's size. How the data works

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